Frequently asked questions

Standard shipping is free on all orders of $50 or more. Below $50, standard shipping is $4.99. Express shipping is available at checkout for $14.99.

Orders are processed within 1 to 3 business days. Standard delivery to the United States then takes 5 to 8 business days, Express 3 to 5 business days. The estimated delivery window is shown on every product page.

Orders are dispatched by our international fulfillment partners and shipped directly to your door. This is what allows us to keep prices fair while maintaining the finish of every piece.

As soon as your order ships, you receive an email with a tracking link. You can also reply to your order confirmation email and we will send you the latest status.

Yes, we ship worldwide. International delivery usually takes 10 to 15 business days. Any customs duties or import taxes are set by the destination country and paid by the recipient.

If your order has not shipped yet, we can usually modify or cancel it. Email [email protected] as soon as possible with your order number.

You have 30 days from the delivery date to return an item. It must be unworn, unwashed, in its original condition with tags attached.

Yes, for eligible returns within the United States: we send you a prepaid return label. For international returns, return shipping is at the customer's expense.

Email [email protected] with your order number and the items you would like to return or exchange. We reply within 24 hours on business days with the label and instructions.

Once your return is received and inspected, your refund is issued to your original payment method within 5 to 10 business days, depending on your bank.

Every product page has a size guide right above the size options. Our clothing follows US sizing. For shoes, sizes are shown in US sizing and the guide converts from EU and UK.

For tailored shirts, jackets and shoes, choose the larger size. For knitwear and polos, your usual size works best. If you are unsure, email us your usual size and we will advise you.

Yes. Loafers are worn close to the foot: if you have narrow feet, you may go down a half size.

Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay. All prices are in US dollars.

Yes. Payments are processed by Stripe over an encrypted connection, with 3D Secure verification when your bank requires it. We never see or store your card details.

Hand wash cold or use a gentle wool cycle, dry flat away from heat, and fold rather than hang. Our care guides give detailed advice for cashmere, knitwear, footwear and watches.

No. Montelaire pieces are deliberately logo-free: the quality is in the cut and the fabric.